-Employee Self Service
-Donít want anyone too technical
-Must have customer service mind set. As this role deals with technical inquires from HR as well as end users.
-Must have learning and development experience
-We expect prompt responses as well as good communication skills to understand the issue from the user and provide appropriate solutions.
-Being able to understand end goal from HR, analyze pros and cons of potential solutions and provide consultations on how to achieve them from a system perspective.