We need someone with good experience in LMS, EC, Reporting, and Onboarding 2.0
client is urgently seeking a SuccessFactors resource to provide Onshore support. Consultant will work on EST time
-LMS, EC, Reporting, Onboarding 2.0
Important to have experiences supporting HR department and end users day to day and have good customer service and communication skills.
This role is an ongoing support role with Troubleshooting and Solutions Based Consultation. This is not an implementation project. Should have real experience in LMS – setting up Curicula, Program Setup and other areas of LMS.
Candidates should have advanced knowledge of the following…
• Curricula function
o Substitutions (example… user takes a learning on First Aid that is 1 hour long but every year afterwards is automatically served a 10 minute refresher course)
o They should also be aware that substitutions needs to be turned on in a LMS instance… most have incorrectly stated that they are familiar with this but after probing deeper show they have not done and implementation like this
• My Learning Home Page Configuration
o Should have previously done integrations or maintenance with setting up the My Learning Page. Ours is currently messy and we need assistance cleaning it up.
• Assignment Profiles
o Understands how to important fields from Employee Central to be used in AP to assign learnings
? Our Job Code data is extremely messy so we need to integrate other fields to push learnings automatically
• Creating Customized Learning Reports
o Has created custom learning reports as the stock reports are typically not helpful
• Learning History Management
o We have a large number of learning items that need to be removed from user histories and our library
• VLS Integration
o We are in the process of setting up integration with MS Teams. Candidates must have experience setting up VLS providers
• 3rd Party Content Cleanup
o We have previously integrated LinkedIn Learning courses and we need to clean-up our integration as there are too many courses that have been loaded into our LMS